Our skilled, professional team is dedicated to our culture of on-demand, high-quality service. Not only will we respond quickly but we will handle any issue with thorough and well-reasoned answers to your concerns. We stay focused on your needs and the needs of your employees so you can stay focused on your bottom-line.
Our services will span a wide variety of areas, including:
- initial enrollment process and enrollment meetings designed to answer questions and make the process quick and easy
- providing in-depth enrollment kits for new hires
- providing on-going administration with processing additions, terminations, resolving billing issues and claims issues
- communicating with carriers so you or your employee can stay focused on the job
- pro-active communications including e-mails and newsletters as legislation changes occur or carrier plans or procedures are adjusted
- renewal preparation and finalization starting at least 60 days prior to your renewal date and including detailed needs analysis and options presentations. And, as we determine that it is in your best interest to make a change, we will convert your plan to one better suited to your needs.